Briercliffe GP Surgery

Practice Publication Scheme

This Publication Scheme gives a guide to the services provided by the general practitioners and the staff of Briercliffe GP Surgery, as required by the Freedom of Information (FOI) Act 2000.

It has been adapted from the model Publication Scheme for General Practitioners, developed by the British Medical Association and the NHS Freedom of Information Project Board, 2003.

Part I: Introduction

This Publication Scheme is a guide to the information routinely made available to the public by Dr M Fuller & Mr M Forbes. It is a description of the information about our General Practitioners and Practice, which is available to the public. It will be reviewed at regular intervals and we will monitor its effectiveness.

Your rights to information

  • The Freedom of Information Act 2000 recognises that members of the public have the right to know how public services are organised and run and how the decisions are made.
  • From January 1st, 2005 the FOI Act will oblige General Practices to respond to requests about information that it holds. This includes information held in any format and will create a right of access to that information. These rights are subject to exemptions that will have to be taken into consideration before deciding what information can be released.
  • In addition to accessing the information identified in the Publication Scheme, you are entitled to request information about Briercliffe GP Surgery under the NHS Openness Code 1995.
  • Under the Data Protection Act 1998, you are also entitled to access your own clinical records, or any other personal information held about you. For this, please contact your regular GP at the following address:-

Mrs Lucy McNaught

Practice Manager

Briercliffe GP Surgery

Briercliffe Road

Burnley

B10 2EZ

Tel: 01282 911410

How much does it cost?

The publications are all free unless otherwise indicated. Where information is provided at a cost the charges will be available via Mrs Lucy McNaught, Practice Manager.

How is the information made available?

The information within each class is available in hard copy from:

Mrs Lucy McNaught

Practice Manager

Briercliffe GP Surgery

Briercliffe Road

Burnley

B10 2EZ

Tel: 01282 911410

Feedback

If you have any comments about the operation of the Publication Scheme, or how we have dealt with your request for information from the Scheme, please contact the Practice.

Part II: Classes of Information

All information at Briercliffe GP Surgery is held, retained and destroyed in accordance with NHS guidelines. Our commitment to publish information excludes any information, which can be legitimately withheld under the exemptions set out in the NHS Openness Code or Freedom of Information Act 2000. Where individual Classes are subject to exemptions, the main reasons are the protection of commercial interests and the protection of confidential personal information under the Data Protection Act 1998. This applies to all Classes within the Publication Scheme.

Class 1 – Who we are and what we do

Doctors & other staffing details - Out Team

Contact details & opening hours - Contact Us

Practice Leaflets may be available at Surgery on request as we are no longer able to display them in public areas in the Centre

Briercliffe GP Surgery supplies services in accordance with a local General Medical Services contract held with NHS England.

A full list of local General Practices can be found on the NHS choices website - NHS UK

The practice aims to follow National Institute for Clinical Excellence (NICE) and National Service Framework guidelines. Copies of these can also be found on the NICE website - NICE | The National Institute for Health and Care Excellence or the Department of Health website - Department of Health and Social Care - GOV.UK (www.gov.uk)

The full names of Partners at our practice are listed in the introduction to this publication scheme.

The practice also employs:

  • Salaried GPs
  • Administration Staff
  • HR Lead
  • Finance Officer
  • ANPs
  • Practice Nurses
  • Health Care Assistants
  • Pharmacists
  • Practice Manager

A full list of the services we provide is detailed in Class 2 Information below. Some information will be withheld, including personal, confidential information about individuals which is protected by the Data Protection Act 1998.

Class 2 – Information

The range of services we provide under contract to the NHS

This is the range of services we provide:

  • Blood Pressure Monitoring
  • Cervical Cytology
  • Child Health Surveillance
  • Contraceptive Services
  • Disease Management Clinics - e.g. Diabetes, Asthma, COPD
  • Health Promotions Clinics - e.g. Smoking Cessation Clinics, NHS Health Checks.
  • Immunisations (exc BCG – done at the local hospital)
  • Maternity Medical Services
  • Phlebotomy
  • Non-NHS Examinations and Private Reports and Certificates
  • Travel Vaccinations – Yellow Fever Vaccination Centre

Some services are provided in partnership with other agencies.

Members of staff conduct consultations in English. Please contact us in advance if you need translation services.

Class 3 – Information

Funding details and charging policies

Briercliffe GP Surgery receives payments from the CCG & NHS England, according to the GMS contract in exchange for services provided to the patients.

The Practice also provides Non-NHS examinations and private reports and certificates (list of fees is available on request)

Class 4 – Information

Regular publications and information for the public

Guidance and information leaflets Information leaflets relating to the clinical services and health services that we provide for patients and the public, and our range of regular publications, are freely available at the surgery in the reception and waiting areas.

Alternatively, please contact:

Mrs Lucy McNaught

Practice Manager

Briercliffe GP Surgery

Briercliffe Road

Burnley

B10 2EZ

Tel: 01282 911410

Publications are free of charge unless otherwise indicated

Class 5 – Information

Policies, procedures and contacts for complaints

This practice follows the NHS complaints procedure and follows a strict protocol when dealing with all complaints.

Complaints Procedure

If you have a complaint or concerns about the service you have received from the doctors or any of the staff working in this practice, please let us know. We operate a complaints procedure as part of the NHS system. Our complaints system meets national criteria. A copy of our practice complaints procedure is available from:

Mrs Lucy McNaught

Practice Manager

Briercliffe GP Surgery

Briercliffe Road

Burnley

B10 2EZ

Tel: 01282 911410

Class 6 - Information

All relevant policies are available on request at Practice these include but not restricted to:

  • Policies and procedures about the employment of staff
  • Internal instructions to staff and policies relating to the delivery of services
  • Equality and diversity policy
  • Health and safety policy
  • Complaint’s procedures
  • Records management policies (records retention, destruction and archive)
  • Data protection policies
  • Policies and procedures for handling requests for information
  • Patients’ charter
  • Data Protection
  • Prescribing
  • Zero Tolerance
  • Infection Control

Each policy is available in hardcopy. In you would like a copy please contact:

Mrs Lucy McNaught

Practice Manager

Briercliffe GP Surgery

Briercliffe Road

Burnley

B10 2EZ

Tel: 01282 911410

Class 7 - Information

This publication scheme

Cost of Information

Some information is available free of charge, but there may be a nominal charge to cover costs if you require hard copy of information. The charges will vary according to how information is made available.

Part III: Useful Resources

https://www.england.nhs.uk/

https://ico.org.uk/

Justice.gov.uk

https://www.gov.uk/make-a-freedom-of-information-request

https://www.gmc-uk.org/

https://www.nice.org.uk/

https://www.gov.uk/government/organisations/department-of-health-and-social-care

https://www.nhs.uk/

Publications:

Freedom of Information Act 2000 (legislation.gov.uk)

Updated 04/05/2022 v2.1